167x Filetype PPTX File size 1.88 MB Source: www.vims.ac.in
Operational Challenges Faced by Hospitals
The main operational challenges faced by hospitals can be broadly categorized as:
Current Healthcare Requirements
• The current healthcare environment has made it critically important that hospital costs
and quality be managed in an integrated fashion
• Healthcare reforms are expected to make most reduction and quality enhancement
more important
• Hospital processes should be more patient-centric to give more patient satisfaction
• Healthcare processes should be receptive to adopting cutting edge technology
• Public and private partnership for setting up Super-specialty hospitals
• Ambulances fitted with GPS and Mobile App to improve emergency care and reduce
mortality rate
• Post treatment Patient feedback to improve the quality of care at hospitals
• Provision of Turn-around-time reports to improve long waits before or between
appointments, movement of patients for different procedures etc.
How Can Information Technology Help?
• Information Technology is not just a tool – it is an enabler to achieve the
business goals
• Information technology has the potential to give doctors and providers of
medical care a much more complete picture of the patient in front of them, and
patients a much easier way to access their complete medical history
• HIS is an element of health informatics that focuses mainly on the
administrational needs of hospitals
• In many implementations, a HIS is a comprehensive, integrated information
system designed to manage all the aspects of a hospital's operation such as:
• Medical
• Administrative
• Financial, and
• Legal issues and the corresponding processing of services.
Uses of HIS
• The HIS is basically the core transactional system of the
hospital. It is often the:
• main point of data entry for almost all hospital transactions,
including patient registration, admissions, and order charges.
• main database and storage facility for all transactions
• main source of census and reports for hospital management,
including patient counts, admission numbers and financial
reports.
• The most commonly-available modules in an HIS give a
hint of the wide coverage of transactions handled by the
system.
Advantages and Benefits of HIS
• There are several benefits of using an IT system to streamline hospital
operations.
• Data is entered at the source. No more paper slips passed around and
handed to an encoder.
• Quick access and retrieval to patient information and hospital transactions.
• Easy monitoring of supplies, inventory and medicines.
• Reduces documentation needs and minimizes use of paper.
• Improves turn-around time for hospital procedures dependent on paper-
based slips and logbooks.
• Better audit controls and policy compliance.
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