Introduction to E-Business:  Lesson 3A - E-Supply Chain Manangement
                    About this Lesson
                    About this Lesson
                                                                                                    2 of 36
                        Lesson 3, E-Supply Chain Management and E-Customer Relationship 
                      Management, is the second of four independent study lessons in the 
                      Introduction to E-Business course.  There are two parts to the lesson: 
                      3A - E-Supply Chain Management; and, 3B - E-Customer Relationship 
                      Management. Subsequent lessons will cover: technology, security, and 
                      privacy; and, taxation and regulatory issues.  A guest speaker, in the last of 
                      five Centra discussion sessions, will give a presentation about the future of E-
                      Business. 
                                        Taxation, and   Overview
                                        regulatory
                                        issues
                                        Technology,
                                        security, and
                                        privacy          eSCM and 
                                                         eCRM
                             Introduction to E-Business:  Lesson 3A - E-Supply Chain Manangement
             About this Lesson (cont.’d)
             About this Lesson (cont.’d)
                                                                  3 of 36
               Lesson 3A - E-Supply Chain Management is the first of two parts for Lesson 3.  
                
                                E-Supply Chain
                                Management
                                E-Customer
                                Relationship
                                Management
             Introduction to E-Business
             Introduction to E-Business
                                                                 4 of 36
                             Lesson  3A
                    E-Supply Chain Management
                           Introduction to E-Business:  Lesson 3A - E-Supply Chain Manangement
             Lesson 3A Objectives
             Lesson 3A Objectives
                                                              5 of 36
               Upon completion of this lesson you will be able to:
                • Define the concept of E-Supply Chain Management.
                • Describe the scope of eSCM.
                • Discuss the three core propositions of eSCM.
                • Explain the three levels of eSCM collaboration.
                • Discuss the meaning of virtual communities in eSCM.
                
                            Introduction to E-Business:  Lesson 3A - E-Supply Chain Manangement
             The Integrated Supply Chain Defined
             The Integrated Supply Chain Defined
                                                               6 of 36
               A supply chain is a network used to deliver products and services from 
              raw materials to end customers through an engineered flow of 
              information, physical distribution, and cash. Traditionally, the information 
              flow communicates supply and demand across the supply chain in a 
              unidirectional manner. Physical distribution commences with the 
              procurement of raw materials and ends with the shipment of finished 
              products to the customer.  Raw materials are transformed through a 
              connected series of activities into intermediary and finished products that 
              eventually reach the end-consumer via people, processes, and 
              technological enablers. This transformation occurs incrementally as 
              products navigate through the various stages of the supply chain where 
              they are altered, exchanged, delivered, and sold.
               (Continued on next slide.)