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The Influence of Leadership Behavior
on Innovative Work Behavior:
The Case of a Pharmaceutical Company in
Germany
Master Thesis Business Administration
Bianca Nödl (s1611003)
Human Resource Management
School of Management and Governance
The Influence of Leadership Behavior
on Innovative work behavior:
The Case of a Pharmaceutical Company in Germany
Student:
Name: Bianca Nödl
Student number: s1611003
Study: Master Business Administration
Track: Human Resource Management
E-Mail: Bianca.noedl@gmx.net
Committee:
First supervisor: Dr. Anna Bos-Nehles, University of Twente
Second supervisor: Dr.ir. Jan de Leede, University of Twente
Maarten Renkema, University of Twente
Abstract
Purpose
Innovation is a crucial part of companies getting a competitive advantage. Most studies of
leadership behaviors fostering innovative work behavior have explored how organizations can
become more innovative by encouraging their employees to generate new ideas in a
knowledge-intensive environment. By showing specific leadership behaviors leaders can
improve idea generation and idea realization. Next to that, they can adopt or delegate innovator
roles, that help pushing an idea through the different phases of the innovation process. The
purpose of this paper is to find appropriate leadership behaviors that enhance the innovative
work behavior of employees in a different context, namely a manufacturing environment.
Methodology/Research Approach
Based on findings from contemporary literature, this study investigates the appropriate
behaviors leaders should show when attempting to foster innovative work behavior by using a
real-life case study. Focus groups, a document analysis and interviews are used for this
purpose.
Findings
The findings show that, keeping Employees motivated, encouragement for innovation,
promoting information sharing, distribution of demanding assignments and delegation and
providing autonomy are behaviors that are beneficial during the idea generation phase. In
contrast, during the idea realization phase leaders need to establish a feedback culture, have
enthusiasm for applying better solutions, offer a bonus for innovative ideas and also offer
resources for implementation.
Practical implications
With economies facing challenges and staying competitive, organizations have an increasing
interest innovation leading to higher economic performance. Organizations can become more
innovative by encouraging their employees to generate new ideas. The findings of this study
can be a guidance for leaders wanting to enhance innovative work behavior.
Originality/Value
This study provides a new view on leadership behaviors fostering innovative work behavior
within the manufacturing context. Until now studies focused mainly on knowledge-intensive
environments. The found behaviors offer a chance to push innovative ideas through the
innovation cycle.
I
Acknowledgements
I would first like to thank my supervisors Dr. Anna Bos-Nehles and Dr. Jan de Leede of the
University of Twente for providing me with guidance and feedback throughout the process of
writing this thesis. I would also like to acknowledge Maarten Renkema, whose valuable
comments were crucial for the completion of this thesis and helped to put me back on track in
many cases.
This thesis was only possible with the help of my fellow student Nesrin Hill, who read it
repeatedly and made important remarks.
I would also like to thank Christiane for supporting me during the last months and being an
inspirational leader, as well as Barbara who always stood behind me during my research.
Finally, I must express my profound gratitude to my parents Frauke and Michael, my sister
Annika and to my partner Simon for providing me with limitless support and encouragement
during the last years. Ohne euch hätte ich das alles nicht durchgestanden. Danke.
II
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