STUDENT HANDBOOK 
                   Pharmacy Technician 
                   Diploma Program
         
                       
         
                                                              
         TREATY ACKNOWLEDGEMENT 
              
         NorQuest College respectfully acknowledges that our downtown campus is located on the traditional 
         lands referred to as Treaty 6 Territory and that the City of Edmonton and all the people here are 
         beneficiaries of this peace and friendship treaty. Treaty 6 encompasses the traditional territories of 
         numerous western Canadian First Nations as well as the Métis people who have called this area home 
         since time immemorial. NorQuest College is dedicated to ensuring that the spirit of Treaty 6 is honoured 
         and respected. 
          
          
          
                                                           
                          
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         TABLE OF CONTENTS 
         TREATY ACKNOWLEDGEMENT ..................................................................................... 1 
         Program Team .......................................................................................................... 6 
         MESSAGE FROM THE DEAN ........................................................................................ 7 
         MESSAGE FROM THE CHAIR ....................................................................................... 7 
         NORQUEST’S PURPOSE AND SKILLS OF DISTINCTION ................................................... 8 
          Purpose ................................................................................................................. 8 
          Skills of Distinction ................................................................................................. 8 
         THE STUDENT HANDBOOK ......................................................................................... 9 
         CAMPUS INFORMATION ............................................................................................ 10 
          Locker Rentals ...................................................................................................... 10 
          Parking ................................................................................................................ 11 
          MyQuest/MyMail .................................................................................................... 11 
          Academic Schedule ................................................................................................ 12 
          Academic & Student Services .................................................................................. 12 
         ACCOMODATIONS FOR STUDENTS REGISTERED WITH ACCESIBILITY SERVICES ............. 15 
         FHS ESSENTIAL INFORMATION .................................................................................. 16 
          Technology Requirements for Success ...................................................................... 16 
          Transfer Credit ...................................................................................................... 17 
          Prior Learning Assessment and Recognition .............................................................. 18 
          Orientation ........................................................................................................... 18 
          Allergies ............................................................................................................... 18 
          Course Outlines ..................................................................................................... 18 
          University Transfer ................................................................................................ 18 
          Open Studies ........................................................................................................ 18 
          Attendance ........................................................................................................... 19 
          APA Format .......................................................................................................... 19 
          Late Assignments .................................................................................................. 19 
          Lab Requirements ................................................................................................. 20 
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         Olson Centre for Health Simulation .......................................................................... 20 
        PLANNING FOR YOUR SUCCESS ................................................................................. 21 
         Practical tips ......................................................................................................... 23 
         Respectful Learning Environments ........................................................................... 24 
        EXAMINATIONS ....................................................................................................... 25 
         Overview .............................................................................................................. 25 
         Booking Exams ..................................................................................................... 25 
         Missed Examinations .............................................................................................. 25 
         Late Arrivals for Exams .......................................................................................... 26 
         Rescheduled Exams and Exam Deferrals .................................................................. 26 
         Writing Accommodated Exams ................................................................................ 26 
         Release of Examination Marks ................................................................................. 26 
         Examination Review ............................................................................................... 27 
         Exam-Writing Protocol ........................................................................................... 27 
        ACADEMIC PROGRESS .............................................................................................. 29 
         Overview .............................................................................................................. 29 
         How to Calculate GPA............................................................................................. 29 
         Learning Improvement Plans (LIP) ........................................................................... 29 
         Grade Appeals or Complaints .................................................................................. 29 
         Repeating a Course ............................................................................................... 30 
         Academic Probation ............................................................................................... 30 
         Failing a Course and/or Practicum ........................................................................... 31 
         Program Withdrawal .............................................................................................. 31 
        WORK INTEGRATED LEARNING (WIL)/PRACTICUM ....................................................... 32 
         Overview .............................................................................................................. 32 
         Requirements for WIL Participation .......................................................................... 32 
         The Process .......................................................................................................... 32 
         Police Information Check ........................................................................................ 33 
        STUDENT RIGHTS & RESPONSIBILITIES ..................................................................... 34 
         Code of Conduct .................................................................................................... 34 
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